1. Introduction
This Privacy Policy explains how 1xbat — operating through 1xbat-vip.com — collects, uses, stores, and protects the personal data of players in Pakistan. It also explains your rights regarding that data and how to exercise them.
At 1xbat, we take privacy seriously. This is not something we say because we have to — it is something we genuinely believe. Pakistani players trust us with their personal information and their PKR, and we treat that trust as a responsibility that shapes every data-related decision we make. We designed this policy to be read by real people, not just lawyers. If anything here is unclear, please contact our support team before registering and we will explain it in plain language in Urdu or English.
By creating a 1xbat account and using the platform, you acknowledge that you have read and understood this Privacy Policy. Your continued use of 1xbat following any update to this policy constitutes acceptance of the revised version. We will notify you of material changes via your registered email address before they take effect.
Applies To: This policy applies to all information collected through the 1xbat website, mobile web platform, customer support interactions, and any promotional or marketing communications sent by 1xbat to registered players.
2. Data Controller
1xbat, operating through the domain 1xbat-vip.com, is the data controller responsible for the personal information collected from players on this platform. As data controller, 1xbat determines the purposes for which your personal data is processed and the means by which that processing takes place.
All data protection and privacy enquiries should be directed to the 1xbat data protection contact at: support@1xbat-vip.com. When contacting us about a data protection matter, please include your registered name and the nature of your request so we can handle it accurately and promptly.
3. Data We Collect
1xbat collects different categories of personal data depending on how you interact with the platform. Here is a clear breakdown of what we collect and why each category is necessary.
3.1 Registration Data
- Full legal name — required to operate a real-money PKR account and comply with identity verification requirements
- Date of birth — required to verify that you meet the 18+ age requirement
- Pakistani mobile number — required for account verification, security alerts, and support communications
- Email address — required for account management communications, transaction confirmations, and bonus notifications
- Username and encrypted password — required to secure access to your account
3.2 Identity Verification Data (KYC)
- Copy of CNIC (Computerised National Identity Card) — required for identity and age verification before processing withdrawals above threshold amounts
- Proof of payment method — required to confirm that payment methods used are registered in your own name
- Proof of address — requested where required under financial compliance procedures
3.3 Transaction Data
- PKR deposit and withdrawal records including amounts, dates, and payment methods used
- Betting and gaming history including stakes placed, games played, and outcomes
- Bonus redemptions and wagering records
3.4 Technical and Device Data
- IP address at the time of registration and login
- Device type, operating system, and browser version
- Session data including login times and duration
- Pages visited within the 1xbat platform and features used
3.5 Communications Data
- Records of customer support interactions including live chat transcripts and email correspondence
- Responses to surveys or feedback requests where you choose to participate
4. How We Collect Your Data
4.1 Directly From You
The majority of personal data 1xbat holds is provided directly by you at the point of registration, during the identity verification process, when you make PKR deposits or request withdrawals, and when you contact our support team. We only collect information you actively supply to us.
4.2 Automatically During Platform Use
Technical and device data is collected automatically when you access the 1xbat platform. This includes your IP address, the device and browser you are using, and how you navigate the platform. This data is collected through standard server logs and cookies as described in Section 8 of this policy. It is used to keep the platform secure, diagnose technical problems, and understand how the platform is being used so we can improve it.
4.3 From Payment Service Providers
When you make a deposit or withdrawal at 1xbat through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard, we receive transaction confirmation data from those payment providers. This is limited to the information needed to reconcile your account balance — we do not receive your full payment account credentials or PIN from any payment provider.
Third-Party Payment Providers: Each payment provider you use has its own privacy policy governing how they handle your data on their end. 1xbat is responsible only for how we handle the data once it reaches our systems.
5. Why We Use Your Data
1xbat processes your personal data for specific, legitimate purposes. We do not use your data for any purpose beyond what is listed below without obtaining your separate consent first.
5.1 Account Operation
Your registration and login data is used to create and maintain your 1xbat account, authenticate your identity at login, communicate account-related information including transaction confirmations and security alerts, and provide access to the full range of gaming and betting products available on the platform.
5.2 Payment Processing
Your transaction data is used to process PKR deposits and withdrawals accurately, maintain a correct account balance, reconcile payments with Easypaisa, JazzCash, and other supported payment providers, and investigate and resolve any payment disputes that arise.
5.3 Identity Verification & Compliance
KYC data is used to verify your identity and age, comply with anti-money laundering obligations, prevent fraud and financial crime, and meet any reporting requirements applicable to 1xbat's operations. Compliance-related data processing is a legal requirement and cannot be opted out of.
5.4 Platform Improvement
Aggregated and anonymised technical data is used to understand how players use the 1xbat platform, identify and fix bugs or performance issues, and improve the design and functionality of games, payments, and account management features. No individual is identifiable in the data used for platform improvement analysis.
5.5 Security
IP address, device, and login data is used to detect suspicious activity on your account, prevent unauthorised access, identify and investigate potential fraud patterns across the 1xbat platform, and protect the financial interests of all players.
5.6 Marketing (Where Consented)
Where you have given explicit consent during registration or subsequently through your account settings, your contact details are used to send you promotional offers, bonus notifications, and platform updates from 1xbat. This consent can be withdrawn at any time as described in Section 13.
How Your Data Flows at 1xbat
From collection to protection — a clear picture of the data lifecycle.
1
You Register
Registration data collected directly from you with your consent.
2
Encrypted
Data is encrypted in transit and at rest using 256-bit SSL.
3
Used Only as Stated
Data is processed only for the purposes described in this policy.
4
Deleted When Done
Data is removed or anonymised when no longer needed.
6. Who We Share Your Data With
1xbat does not sell, rent, or trade your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
6.1 Payment Processors
To process your PKR deposits and withdrawals, 1xbat shares necessary transaction data with the payment provider you select — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT processing banks, and Visa/Mastercard networks. This is limited to the data those providers require to execute and confirm your transaction.
6.2 Identity Verification Partners
Where 1xbat uses a third-party KYC verification service to process identity documents, your submitted documents and basic identity data are shared with that provider for the sole purpose of performing the verification check. These providers are contractually bound to process your data only for that purpose and to maintain appropriate security standards.
6.3 Game Software Providers
The casino game software providers whose titles are available in the 1xbat lobby may receive technical session data — such as session tokens and game outcomes — that is necessary to run the game and settle winnings. They do not receive your personal identity information, payment details, or contact data.
6.4 Legal and Regulatory Obligations
1xbat may be required to disclose personal data to regulatory authorities, law enforcement agencies, or financial intelligence units where required by applicable law, valid legal process, or to prevent serious harm. In such cases 1xbat will disclose only what is strictly required and will notify you where it is legally permitted to do so.
6.5 Business Transfers
In the event that 1xbat undergoes a business restructuring, acquisition, or transfer of assets, player data may be transferred to the acquiring entity as part of that process. Any such transfer will be subject to the same privacy protections described in this policy and affected players will be notified in advance.
7. PKR Payment Data — Special Protections
Because 1xbat handles real-money PKR transactions, payment data is treated with an additional layer of care beyond standard personal data. Here is exactly how your financial data is handled.
- 1xbat does not store your Easypaisa or JazzCash PIN, account password, or full card number at any point. These remain with your payment provider and are never transmitted to or held by 1xbat.
- Payment method details used for deposits are stored in tokenised form only — a reference identifier rather than the actual account or card number.
- All PKR transaction records are stored in encrypted format and access is restricted to authorised 1xbat staff on a strict need-to-know basis.
- Transaction history is retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping standards. This retention period applies even after account closure.
- In the event of a suspected fraudulent transaction on your account, 1xbat's security team may temporarily restrict account access while the investigation is conducted. You will be notified promptly and the restriction will be lifted as soon as the review is complete.
Your PKR Balance is Yours: Player funds held at 1xbat are segregated from operational company funds. In the event of any operational issue, your PKR balance is protected and will be returned to you through your verified payment method.
8. Cookies & Tracking Technologies
1xbat uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Here is a plain-language explanation of what we use and why.
8.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit — for example, keeping you logged in, remembering your preferences, or counting how many people visit a particular page. Cookies do not contain your payment information, passwords, or identity documents.
8.2 Types of Cookies Used at 1xbat
| Cookie Type |
Purpose |
Can Be Disabled? |
| Strictly Necessary |
Keep you logged in, maintain session security, process transactions |
No — platform cannot function without these |
| Functional |
Remember your language preference, game lobby filters, and display settings |
Yes — disabling may affect personalisation |
| Analytics |
Understand which pages are visited, how navigation flows, and where technical errors occur |
Yes — disabling does not affect platform access |
8.3 Managing Cookies
You can control cookie settings through your browser preferences. Most modern mobile and desktop browsers allow you to view, block, or delete cookies stored by individual websites. Note that disabling strictly necessary cookies will prevent 1xbat from functioning correctly — you will not be able to log in or process transactions without them.
9. Data Retention
1xbat retains personal data only for as long as it is needed to fulfil the purpose for which it was collected, or for as long as required by applicable legal and financial compliance obligations. The following general retention periods apply:
- Active account data: Retained throughout the lifetime of your account and for a period after closure as required for legal purposes
- KYC identity documents: Retained for a minimum of five years from the date of verification in accordance with standard financial compliance requirements
- PKR transaction records: Retained for a minimum of five years from the date of each transaction
- Customer support records: Retained for two years from the date of the support interaction, or longer if related to an unresolved dispute or legal matter
- Technical and session logs: Retained for up to 12 months for security and fraud monitoring purposes
- Marketing preferences: Retained until you withdraw consent, at which point your contact details are removed from all marketing lists
When data reaches the end of its applicable retention period, it is securely deleted from 1xbat systems or anonymised so it can no longer be linked to any individual player.
10. Security Measures
1xbat implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and 1xbat servers
- Encryption of sensitive data fields — including identity document copies and payment tokens — in the database
- Role-based access controls ensuring staff access only the data necessary for their specific role
- Regular security reviews and penetration testing of the platform infrastructure
- Automated suspicious login detection triggering account review and player notification
- Secure password hashing — 1xbat does not store your password in readable form and cannot retrieve it
Despite these measures, no online platform can guarantee absolute security. If you become aware of any suspicious activity on your 1xbat account — such as a login you did not make or a transaction you did not initiate — please contact support immediately so we can investigate and secure your account.
Your Password is Your Responsibility Too: 1xbat will never ask for your password. Do not share your login credentials with anyone. Use a unique password for your 1xbat account that you do not use on any other platform or application.
11. Your Data Rights
As a 1xbat player you have specific rights regarding your personal data. These are genuine, actionable rights — not statements we include purely for legal appearance.
| Your Right |
What It Means |
How to Exercise It |
| Right of Access |
You can request a copy of all personal data 1xbat holds about you |
Email support@1xbat-vip.com with your account details |
| Right to Rectification |
You can request correction of any inaccurate or incomplete personal data |
Update via account settings or contact support |
| Right to Erasure |
You can request deletion of your personal data where it is no longer needed for the purpose it was collected |
Email support — note legal retention requirements may prevent full deletion |
| Right to Restrict Processing |
You can request that 1xbat limit how it uses your data in certain circumstances |
Contact support explaining the restriction you are requesting |
| Right to Object |
You can object to processing based on legitimate interests, including direct marketing |
Contact support or use the unsubscribe link in any marketing email |
| Right to Data Portability |
You can request your data in a structured, machine-readable format |
Email support — we will provide data in a standard format within 30 days |
1xbat will respond to all data rights requests within 30 calendar days of receipt. In some cases — particularly complex access or portability requests — we may extend this to 60 days and will notify you of the extension within the initial 30-day period.
12. Protection of Minors
1xbat does not knowingly collect personal data from individuals under the age of 18. The platform and all its features are intended solely for adult players. If you believe that a minor has registered an account with 1xbat using false information, please notify us immediately at support@1xbat-vip.com so we can take appropriate action.
Where 1xbat identifies that an account has been created by a minor, the account will be immediately closed, gaming activity will be voided, and any net deposits will be returned to the verified payment source. No personal data relating to a minor will be retained beyond what is required for the resolution of the account closure.
We strongly encourage adults who share their device with children to use password protection on their device and browser to prevent minors from accessing the 1xbat platform through a saved login session.
13. Marketing Communications
1xbat will only send you promotional emails, SMS notifications, or in-platform marketing messages if you have given explicit consent to receive them. This consent is sought during the registration process and can be managed at any time from your account preferences page.
13.1 What We May Send (With Your Consent)
- Welcome bonus and deposit match offer notifications
- Free spins and jackpot slot promotion alerts
- Cricket season and PSL-related betting offers
- VIP programme updates and loyalty point notifications
- New game launches and platform feature updates
13.2 Withdrawing Marketing Consent
You can stop receiving marketing communications from 1xbat at any time by clicking the unsubscribe link included at the bottom of every promotional email, adjusting your marketing preferences in your account settings, or contacting our support team and requesting removal from all marketing lists. Once you opt out, your contact details are removed from marketing lists within five business days. Note that withdrawing marketing consent does not affect transactional communications such as withdrawal confirmations or security alerts — you will continue to receive those as they are necessary for account operation.
14. Changes to This Privacy Policy
1xbat reviews this Privacy Policy regularly and will update it when our data practices change, when we add new features or payment methods, or when applicable legal requirements evolve. The date at the top of this page always reflects the most recent revision.
For material changes — that is, changes that meaningfully affect how your data is used — we will notify you via your registered email address at least seven days before the new policy takes effect. For minor clarifications and non-material updates, the revised policy will be published on this page without advance notice.
Archived versions of previous privacy policies are available on request by contacting support@1xbat-vip.com. Your continued use of 1xbat following the effective date of a revised policy constitutes acceptance of the updated terms.
